FAQ’s

Yes. For eligible homeowners, there is no cost for the batteries or installation. We utilize applicable federal and state incentives over time to recover the installation costs.

There is no catch under the qualifying program terms. We use applicable federal incentives that may not be directly available to homeowners, along with state incentives, to cover installation costs. You receive eligible utility benefits, potential electricity savings, and dependable backup power.

No. Our team handles the entire process, including utility approval, permits, installation, and system setup, making the experience convenient and straightforward.

Our high-capacity battery system is designed to power many homes for approximately 3–5 days or longer, depending on air conditioning usage, other high-consumption appliances, and overall electricity demand.

Batteries are typically installed outside your home near the utility meter. We schedule a site visit to determine the most suitable and compliant installation location.

No. Our battery backup system operates independently without solar panels. If you already have solar, we may be able to integrate it with the battery system for additional benefits.

Your battery may allow you to qualify for utility programs that offer lower off-peak electricity rates. Storing energy during lower-cost periods and participating in eligible virtual power plant programs may further reduce your electricity expenses.

The physical installation typically takes 1–2 days. Before installation, we obtain the necessary local permits and utility approvals, which generally take approximately 30–45 days.

Under the program's transfer terms, the battery system and its warranty transfer to the new homeowner. Having a high-capacity battery backup system can also be an attractive feature for potential buyers.

You will have access to a convenient mobile app that allows you to monitor your battery system, check its performance, view battery status, and access system functions in real time.